In the 12 years we have been in business we have continued to invest heavily in our equipment and technology. We use POTS (plain old telephone service). POTS has continuously shown to be the most trusted in terms of clarity and reliability. We also go above and beyond to make sure your data is protected and that on the rare occasion that there is an issue it is attended to instantly.
The following outlines how we ensure that your service is uninterrupted:
Our servers are maintained in a secure co-location facility that is manned 24 hours a day by security personnel. Access to the servers is by fingerprint identification as well as keypad pin code. The servers are housed in a climate controlled environment. In case of fire, a state of the art fire suppression system extinguishes the fire in less than 10 seconds using a clean, odorless gas that will not harm sensitive equipment. Standard fire systems that use water, foams, or chemicals can be just as damaging to equipment as the fire itself.
An interruptible power supply is in place so that in times of power outages the servers run on battery back up and then if necessary diesel generator. The entire building is made of reinforced steel and several feet of concrete thick enough to withstand the impact of a small aircraft.
We use 5 underlying data carriers so that if there are problems with one, or even 4, we can still deliver your service without interruption. We have redundant systems in place for all critical servers so that if for some reason there is a problem with one, the redundant system can be used. We can do this remotely and within seconds of the primary server experiencing problems.
